Narragansett Bay Commission

Working For A Clean Bay Today!

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COVID-19 UPDATE

The office is open for in-person payments Monday-Friday from 9 AM – 2 PM.
To protect the safety of our customers and staff during the COVID pandemic, access to our offices is restricted.
Customers also may pay bills by phone, on-line, or at our 24-hour kiosk located near the front door of our offices.
If you received a water shut-off notice or need help with your bill, call 401-461-8828 between 8:30 a.m. and 4:00 p.m. to speak with a Customer Service Representative who can help you.

ACTUALIZACIÓN DE COVID-19

La oficina está abierta para pagos en persona de lunes a viernes de 9 am - 2 pm.
Para proteger la seguridad de nuestros clientes y empleados durante la pandemia de COVID, el acceso a nuestras oficinas está limitado.
Los clientes también pueden pagar sus facturas por teléfono, online o en nuestro quiosco de 24 horas ubicado cerca de la puerta principal de nuestra oficinas.
Si recibió un aviso de corte de agua o necesita ayuda con su factura, llame al 401-461-8828 entre las 8:30 a.m. y las 4:00 p.m. para hablar con un representante de servicio al cliente que pueda ayudarlo.

COVID-19 UPDATE

To protect the safety of our customers and staff during the COVID pandemic, access to our offices is restricted.
Customers may pay bills by phone, on-line, or at our 24-hour kiosk located near the front door of our offices.
If you received a water shut-off notice or need help with your bill, call 401-461-8828 between 8:30 a.m. and 4:00 p.m. to speak with a Customer Service Representative who can help you.

Pay My Bill

ACTUALIZACIÓN DE COVID-19

Para proteger la seguridad de nuestros clientes y empleados durante la pandemia de COVID, el acceso a nuestras oficinas está limitado.
Los clientes pueden pagar sus facturas por teléfono, mensaje de texto, por internet o en nuestro quiosco abierto las 24 horas ubicado cerca de la puerta principal de nuestra oficina.
Si has recibido un aviso de corte de agua o necesita ayuda con su factura, llamen entre 8:30 a.m. y 4:00 p.m. al 401-461-8828 y oprima 1 para hablar con un Representante de Servicio al Cliente que le pueda ayudar.

Paga Mi Factura

Billion Gallons as of Today

You deserve clean water...

We're giving it to you.

In 2017, as a result of improved water quality in the upper Bay largely due to the success of CSO Phases I & II, the RIDEM removed the rain restrictions to shellfishing in Conditional Area B and relaxed the restrictions in Conditional Area A. In addition, bathing beach closures have decreased dramatically since 2014.

Phase III facilities as originally designed included another deep rock tunnel through Pawtucket and Central Falls, terminating at the Bucklin Point Wastewater Treatment Facility. In response to the USEPA's recent guidance documents on affordability and integrated planning, the NBC undertook a re-evaluation of Phase III in 2013, convening a group of stakeholders to provide review and input. The project was approved by the RIDEM in 2018, with construction on various components slated to begin as early as 2020. Learn more about the Combined Sewer Overflow Project!

Paperless Billing!

Enjoy the convenience of paying your NBC bill anytime, anywhere. Pay online or over the phone!

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Recent News

NBC Launches Live CSO Map

The Narragansett Bay Commission (NBC) has launched a live on-line map that tracks the status of combined sewer overflows (CSOs) and dry weather overflows (DWOs) into the Providence, Moshassuck, Woonasquatucket, West, and Seekonk Rivers.

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Under virtually every street in the NBC service area is a sewer pipe that carries away unwanted wastewater from homes, schools, businesses and industries to one of the Narragansett Bay Commission's two wastewater treatment facilities - the Field's Point facility in Providence, and the Bucklin Point facility in East Providence.