Narragansett Bay Commission

Working For A Clean Bay Today!

As of October 2024, NBC will be using a new payment processing company! Click here to learn more!

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COVID-19 UPDATE

To protect the safety of our customers and staff during the COVID pandemic, access to our offices is restricted.
Customers may pay bills by phone, on-line, or at our 24-hour kiosk located near the front door of our offices.
If you received a water shut-off notice or need help with your bill, call 401-461-8828 between 8:30 a.m. and 4:00 p.m. to speak with a Customer Service Representative who can help you.

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ACTUALIZACIÓN DE COVID-19

Para proteger la seguridad de nuestros clientes y empleados durante la pandemia de COVID, el acceso a nuestras oficinas está limitado.
Los clientes pueden pagar sus facturas por teléfono, mensaje de texto, por internet o en nuestro quiosco abierto las 24 horas ubicado cerca de la puerta principal de nuestra oficina.
Si has recibido un aviso de corte de agua o necesita ayuda con su factura, llamen entre 8:30 a.m. y 4:00 p.m. al 401-461-8828 y oprima 1 para hablar con un Representante de Servicio al Cliente que le pueda ayudar.

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Billion Gallons as of September 1, 2024 16.7610

You deserve clean water...

We're giving it to you.

In 2017, as a result of improved water quality in the upper Bay largely due to the success of CSO Phases I & II, the RIDEM removed the rain restrictions to shellfishing in Conditional Area B and relaxed the restrictions in Conditional Area A. In addition, bathing beach closures have decreased dramatically since 2014.

Phase III facilities as originally designed included another deep rock tunnel through Pawtucket and Central Falls, terminating at the Bucklin Point Wastewater Treatment Facility. In response to the USEPA's recent guidance documents on affordability and integrated planning, the NBC undertook a re-evaluation of Phase III in 2013, convening a group of stakeholders to provide review and input. The project was approved by the RIDEM in 2018, with construction on various components began 2020 and construction on the tunnel begins in 2021. Learn more about the Combined Sewer Overflow Project!

New Payment Options!

As of October 2024, NBC will be using a new payment processing company! Once we get closer to our launch date

All customers who are currently registered for Auto Pay will have to re-register using the new customer portal.
Those customers who have registered for an online account with NBC will have to log into their account through Narrabay.com and change the password to keep the account active.

Click Here To Learn More!

Recent News

NBC NOTICE OF PUBLIC HEARING JANUARY 16, 2024 Lincoln Septage Receiving Facility Plan

Interested individuals and groups are invited to a public hearing related to the recently updated Facilities Plan for the Narragansett Bay Commissions (NBC) Lincoln Septage Receiving Facility. The public hearing will be held at the NBC’s Corporate O…

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Narragansett Bay Commission

Under virtually every street in the NBC service area is a sewer pipe that carries away unwanted wastewater from homes, schools, businesses and industries to one of the Narragansett Bay Commission's two wastewater treatment facilities - the Field's Point facility in Providence, and the Bucklin Point facility in East Providence.