- Customer Information, including Customer Number (first 7 digits) and Account Number (last 6 digits). Bill Date is the day the bill was generated. Due Date is the day the payment is due by.
- Late Charge Notice if prior payments were received after their due dates.
- Account Type: Commercial, Industrial, or Residential.
- Meter Information Bar: Contains the meter serial number, meter size, meter type, consumption period for this invoice, type of reading (Actual, Estimate, or Not Read), beginning and ending dates for meter reading, actual usage on the meter, and the conversion of usage into HCF for billing purposes.
- Activity Since Last Bill: previous balance, any payments made, and any past due balance being carried forward.
- Current Charges: Residential based on the number of dwelling units. Commercial/Industrial based on the size of the meter at the property.
- Usage History Chart.
- Date Range for the customer charge applied in “Current Charges”.
- Payment Stub to be included with all mail-in or in-person payments.